FAQ

Need Help by Phone? We're Here for You!
Whether you’re having trouble finding a product on our website or need advice on fishkeeping or troubleshooting, our team is always happy to assist. Custom...
Mon, 22 Sep, 2025 at 12:14 PM
Payment Methods
Customer security is extremely important to us at All Pet Solutions Limited. Our site uses the services of trusted payment providers, including PayPal, Amaz...
Mon, 22 Sep, 2025 at 12:13 PM
How Do I Make a Complaint?
We are sorry to hear the product or service is not what was expected.   Before leaving a complaint please ensure you have read the returns, delivery, T+C’...
Mon, 22 Sep, 2025 at 12:15 PM
Our Cancellation Policy
We're sorry to hear that the product or service didn’t meet your expectations. Before submitting a complaint, please make sure you've reviewed o...
Mon, 22 Sep, 2025 at 12:10 PM