We're sorry if you haven't found the information that you need in our Support Centre to help advise you further or resolve the issue you may be expe...

Yes. Our Sales line is open from 10:00 - 16:00 Monday to Friday. Please call 01895 813 000 and we can take payment by all major credit cards over the phone ...

FREE, all items purchased to be delivered within the UK mainland (excluding Scottish Highlands, Isle of Wight, Ireland and the Isle of Man) is completely f...

YES, we only retail brand new stock.  

We purchase all of our stock direct from the manufacturers in large orders so we can bring the price down for you, the customer.  

Yes. All locations outside the UK mainland have a further surcharge for shipment. This will appear for your location in our checkout. If this seems incorrec...

Customer security is extremely important to us at All Pond Solutions. Our site uses the service of a global leader in secure payment services; Braintree. Whe...

We are sorry to hear the product or service is not what was expected.   Before leaving a complaint please ensure you have read the returns, delivery, T+C’...

Unfortunately, in most circumstances it's not possible to make changes to your order once you've placed it. This is to ensure our customers receive ...